Shipping & Returns


 
Australia

Print production and shipping can take up to 2-3 weeks

Free express insured carbon neutral shipping on all prints and framed works

All other orders will be dispatched within 2 business days ––  a flat rate of $15 for express shipping for these products can take up to 3 business days

*Please note, in the current lockdown we are experiencing some delays with production and shipping of your orders.

Everywhere Else

Print production and shipping can take up to 2-4 weeks

$45 flat rate for express shipping worldwide on our unframed (print only) orders

$80 flat rate for express shipping worldwide on our Medium to Large framed print orders

$100 flat rate for express shipping worldwide on our Extra Large framed prints

Free shipping on all unframed (print only) international orders over $600 - use code WORLDWIDE at checkout

Free shipping of all framed international orders over $800 - use code GRANDE at checkout

*Please note we are experiencing some delays with shipping during this time.

Shipping Methods

All orders are securely packed in biodegradable and recyclable materials either shipped in a tube or flat packed.

Track My Order

All orders receive full tracking information, communicated via email at the time of dispatch. Please check your junk folder if you have not received an email. If not, send an email to studio@annapihan.com including your order number and we will email you the tracking link of your shipment.

Customs Duty

If you order from a country outside of Australia, taxes and duties may be added, for which we cannot be held responsible. If this is the case, the courier will contact you. Please note this could involve some delay, as goods are held by customs. From this point, it is your responsibility to pay for the additional costs. 

Returns

All orders are made to order and are final. No returns or refunds.

 

All prices on this page are shown in Australian Dollars